699jl Privacy Policy — How We Handle Your Data
699jl is committed to protecting the privacy of all players across Bangladesh. This policy explains what personal data we collect, why we collect it, and how we keep it safe.
At a Glance
Privacy Policy Summary
The following summary provides an overview of our key privacy practices. It does not replace the full policy below — please read all sections carefully before using the 699jl platform.
Section 1
Introduction and Scope
This Privacy Policy ("Policy") describes how 699jl ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "Player", "User") who register for, access, or use the 699jl online casino and sports betting platform at 699jl.vip. This Policy forms part of the 699jl Terms and Conditions and should be read together with those Terms.
699jl is committed to protecting your privacy and handling your personal data in a transparent, responsible, and secure manner. We collect only the data we need to operate the platform, verify your identity, process payments, prevent fraud, and comply with applicable legal obligations. We do not sell or rent your personal data to any third party for their own marketing purposes.
This Policy applies to all personal data processed by 699jl in connection with the platform, regardless of how you access it — whether through a mobile browser on an Android or iOS device, or through a desktop browser. By registering an account or using the 699jl platform, you acknowledge that you have read and understood this Privacy Policy.
Section 2
Personal Data We Collect
Information You Provide Directly
When you register an account, make a deposit or withdrawal, contact customer support, or complete KYC verification, you provide us with personal data including:
- Full name and date of birth — used for identity verification and age confirmation (21+ requirement).
- Mobile phone number — used for account registration, two-factor authentication, and payment processing via bKash, Nagad, or Rocket.
- Residential address — collected during KYC verification to confirm player identity and location eligibility.
- Government-issued ID document details — such as National ID (NID), passport, or driving licence, collected when KYC documentation is required.
- Customer support communications — including the content of live chat sessions, emails sent to [email protected], and any attachments you submit.
Data Collected Automatically
When you use the 699jl platform, certain technical data is collected automatically via server logs, cookies, and similar technologies:
- IP address and approximate geographic location — used for fraud detection, access control, and regulatory compliance.
- Device type, operating system, and browser version — used to optimise platform rendering and diagnose technical issues.
- Session data including pages visited, time on site, and game activity — used for platform analytics and responsible gaming monitoring.
- Transaction records including deposit amounts, withdrawal requests, and bet history — retained as required for financial record-keeping obligations.
Data from Third Parties
In limited circumstances, 699jl may receive personal data about you from third parties, including identity verification bureaus and fraud prevention services. This data is used solely to verify your identity, confirm your eligibility to use the platform, and comply with anti-money-laundering obligations. We do not receive marketing data about you from third-party data brokers.
Section 3
How We Use Your Personal Data
699jl uses personal data collected from players only for the purposes set out below. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected.
| Purpose | Data Used |
|---|---|
| Account registration and verification | Name, mobile number, date of birth, ID documents |
| Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay and bank transfer | Mobile number, transaction history, device data |
| Fraud prevention and KYC compliance | Name, address, ID documents, IP address, device fingerprint |
| Customer support and dispute resolution | Communication records, account data, transaction history |
| Responsible gaming monitoring and player protection | Session data, bet history, deposit patterns, self-exclusion status |
Section 4
Legal Basis for Processing
699jl processes your personal data on the following legal bases:
- Contractual necessity — processing required to perform the contract between you and 699jl, including operating your account, processing bets, and managing deposits and withdrawals.
- Legal obligation — processing required to comply with applicable laws, including anti-money-laundering regulations, KYC requirements, and responsible gaming obligations.
- Legitimate interests — processing for fraud prevention, platform security, and improving the platform's performance, where such processing does not override your rights and freedoms.
- Consent — where you have provided explicit consent to receive marketing communications or for processing that is not otherwise covered by the above bases. You may withdraw consent at any time by contacting support.
Section 5
Sharing Your Personal Data
699jl does not sell your personal data. We do not share your personal data with third parties for their own marketing or advertising purposes. We may share your data with the following categories of recipient strictly for the purposes described:
- Payment processors — bKash, Nagad, Rocket, Upay, and banking partners receive transaction data necessary to process deposits and withdrawals. These partners are contractually bound to use this data only to process your transactions.
- Identity verification and KYC providers — third-party services used to verify your identity documents and confirm your age and eligibility. These providers are subject to strict data processing agreements.
- Fraud prevention and security services — specialist providers who help 699jl detect and prevent fraudulent accounts, bonus abuse, and unauthorised access.
- Regulatory and law enforcement authorities — 699jl may disclose personal data to competent authorities where required by applicable law, court order, or where disclosure is necessary to protect the rights, property, or safety of 699jl or its players.
All third parties with whom 699jl shares personal data are required to implement appropriate technical and organisational security measures to protect that data. They are permitted to use your data only for the specified purpose and are prohibited from using it for any secondary purpose without your consent.
Section 6
Payment Data and Financial Records
699jl processes payment data in connection with bKash, Nagad, Rocket, Upay, and bank transfer transactions. 699jl does not store your full mobile banking PIN, bank account passwords, or full card numbers. Transaction data — including deposit amounts, withdrawal requests, and method used — is retained as required for financial record-keeping and anti-money-laundering compliance purposes. All payment transactions are routed through encrypted channels and are subject to the privacy policies of the respective payment provider.
If you use bKash, Nagad, Rocket, or Upay to fund your 699jl account, your mobile number is shared with the relevant payment provider solely to initiate and confirm the transaction. 699jl does not have access to the balance of your mobile banking wallet; we receive only a transaction confirmation and the credited amount. Payment providers' own privacy policies govern how they handle the data you submit to them directly.
Section 7
Cookies and Tracking Technologies
699jl uses cookies and similar technologies to operate the platform, maintain your login session, detect fraud, and analyse how players interact with the site. We use three categories of cookies:
- Essential cookies — strictly necessary for the platform to function. These cookies manage your login session, maintain your account state during a game, and prevent cross-site request forgery. Essential cookies cannot be disabled without breaking the platform .
- Analytics cookies — used to understand how players navigate the platform, which games are most popular, and where technical issues arise. Analytics data is aggregated and does not identify individual players by name.
- Security and fraud-detection cookies — help 699jl identify suspicious login attempts, detect bot activity, and flag accounts that may be operating in violation of these Terms.
You may manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in to or using the 699jl platform. Disabling analytics cookies will not affect your ability to play. Note that some third-party payment providers (bKash, Nagad) may set their own cookies when you are redirected to their payment pages; 699jl has no control over those cookies.
Section 8
Data Retention
699jl retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. In practice, this means: account data and transaction records are retained for a minimum of five years following account closure, in accordance with standard financial record-keeping requirements. KYC documentation is retained for the period required by applicable anti-money-laundering regulations. Customer support communications are retained for up to three years from the date of the interaction.
When personal data is no longer required and there is no legal obligation to retain it, 699jl will securely delete or anonymise it. Anonymised data (data from which all identifying details have been irreversibly removed) may be retained for statistical and platform-improvement purposes indefinitely, as it no longer constitutes personal data.
Section 9
Your Data Rights
As a 699jl player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered mobile number and a brief description of your request. We will respond within 30 days.
- Right of access — you may request a copy of the personal data 699jl holds about you, along with information about how it is being used.
- Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
- Right to erasure — in certain circumstances, you may request that we delete your personal data. Note that we may be unable to comply where retention is required by law (e.g. financial records must be kept for five years).
- Right to restrict processing — you may request that we limit how we use your personal data while a complaint or correction request is being resolved.
- Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
699jl will acknowledge your request promptly and aim to resolve it within 30 days. Where a request is complex or there are a large number of requests, this period may be extended by up to a further 60 days, with notification to you. We will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.
Section 10
Data Security Measures
699jl implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit between your browser and our servers, encrypted storage of sensitive data at rest, access controls that limit internal access to personal data to authorised personnel only, and regular security audits and vulnerability assessments of platform infrastructure.
Whilst 699jl takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, 699jl will notify affected players as promptly as practicable and take all steps necessary to mitigate the impact of the breach.
Section 11
Children and Minors
The 699jl platform is strictly for adults aged 21 years and above. 699jl does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the platform. If 699jl becomes aware that personal data has been collected from a person under 21 without verifiable parental consent, that data will be deleted immediately and the associated account will be permanently closed. If you believe a minor has registered on the platform, please contact [email protected] immediately.
Section 12
Policy Changes and Contact
Changes to This Policy
699jl may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the platform's features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via a notice displayed upon login. Your continued use of the 699jl platform following the posting of a revised Policy constitutes your acceptance of the revised terms.
Contact Our Privacy Team
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 699jl handles your personal data, please contact our customer support team. We aim to respond to all privacy-related enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).
Email: [email protected]
Questions About Your Privacy?
Learn more about 699jl, read our full Terms & Conditions, or explore the 699jl Casino — all with your data kept safe and secure.